Raidlayer France

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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is present on each and every page. A pop-up window will appear. It contains comprehensive info about all the actions that you can carry out on the given page. Each context menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge assortment of tutorial video clips explaining how to use our web hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you searching for, have a glimpse at our comprehensive Frequently Asked Questions database, which contains questions asked by actual persons and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new articles so as to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our excellent team of customer support engineers available 24-7-365 and ready to assist you with any question. Each trouble ticket you submit will be answered within one hour (the average trouble ticket response time is about 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 258366

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com